Lizzette Ruelas joined the PT Solutions family in 2022 as a PSC (Patient Services Coordinator) and shortly after joined the integration team. Her 10+ year’s experience in process improvement, patient access and operations aligned with the mission- driven approach within PT Solutions. As a Chicago native she currently resides in a small town an hour outside of Chicago where her aspiration is to impact patient experience professionally with a tailored personal twist. After graduating from Southern Illinois University with a B.S Health Care Management and harmonizing quality care with quality outcomes she pursued her M.S. in Health Administration at the University of St. Francis emphasizing in Quality Improvement. In her free time she likes to hike, work out, attending baseball games, exploring new restaurants and baking.