Gainesville

“Had to stop due to X-ray results but hope to restart soon”

“The whole team is very welcoming!! From the time of schedule to the therapy sessions. Great experience!!”

“Honestly I need to share my experience with this physical therapy place because it was really unprofessional and very disorganized. I went there because I have a serious back issue, three herniated discs, and I had already told them everything clearly, including that I had recently taken a cortisone shot and my pain was not fully gone. From the very first session, they gave me exercises that were way too intense for my condition. The routine was like 12 reps, but I could only manage 6 or 8 because it was too painful to continue. I even told them I couldn’t complete it, but it didn’t feel like they adjusted anything properly. The next day my back pain got so bad I could barely move or walk. I called them and they just said sorry, the session was too heavy, come tomorrow and we will try some stretching to help. I went back trusting them, but honestly the pain has been going on for over 10 days now. It’s a bit better than before, but I still have pain even after the cortisone shot. Another big issue was the scheduling. Today I showed up for my appointment exactly as written on the printed schedule they gave me for the whole month. When I arrived, they told me I don’t have an appointment and there is no spot for me. Nobody even called me to reschedule. They just said sorry and tried to suggest I come back later, which is not realistic at all. Also, the front desk experience was not great. The last time I was there they told me I hadn’t paid for a session. I showed them proof and the printed record, and then they realized I actually did pay, but it wasn’t even properly updated in their system. Overall, the place feels chaotic, not organized, and not professional. You don’t really get one-on-one attention because the therapist is usually working with 3 or 4 patients at the same time. I personally would not recommend it.”