Dalton

“The people who work at PT Solutions in Dalton are wonderful and they get full stars. However, I cannot recommend PT Solutions due to their cost and billing practices. My family and I have used PT Solutions for years, always paying a copay. However, at the start of the new year, I was informed that ONE post-knee surgery appointment would cost $850. After digging into this and speaking with my insurance, I learned it’s because PT Solutions is part of the AdventHealth hospital system and is considered outpatient treatment. Therefore, instead of paying my usual $25 for an in-office visit, I would be charged $850. I asked about a self-pay option, but was told that’s only available if you’re denied insurance. Trying to find a way to continue working with Shelley, the therapist I had experience with and enjoyed working with, I was either forced to leave or pay an outrageous price. I was not aware it’s considered outpatient treatment. My advice: check with your insurance to understand the cost difference before scheduling an appointment. I was forced to switch to a new physical therapy practice on Reed Road, and in the end, I’m very happy with the switch. I receive more hands-on therapy for a whole lot less cost. Note: I understand being a business you have to make money but $850 a session is unreasonable especially with so called good insurance. It is clear advent is about profits in my opinion.”

“My therapist is great.His kind respective and knows what his doing! His wonderful.I like him alot better than the other therapist I had I'm really seeing results this time around He needs s raise”

“It was pretty good there were no problems I recommend it.”