PT Solutions’ top priority is a happy and satisfied patient. In 2012, PT Solutions of Hiram won Clinic of the Year under the leadership of Matt Graziano. Here’s what “Miss Dawn,” a patient suffering from low back pain, had to say about her experience undergoing physical therapy at the Hiram clinic:
January 10, 2013
Dear PT Solutions Gang,
When I think back to the end of August of 2012 (when I barely “hobbled” into your “fine establishment”), and I look at how I feel today with no more lower back pain, I realize how terrific it is to have my old life back again! I know that I couldn’t have done this without “you guys.”
You not only helped me get rid of the pain, but you made it really enjoyable while I (mostly “ungracefully”) struggled! Your “gang” is a unique and exceptional group with your care, understanding, and especially your sense of humor! You made the workouts fun to do and to go to! (Well, maybe the “Banana Split” exercises were an exception to the rule – I still really hate doing them!)
The special activities to let your patients get more involved with your staff, like the Pumpkin Carving Contest Voting and the Christmas Food Donation Project (which I’ll never forget), helped the exercise time go so much faster and made me forget about the aches and pains that many time accompanied those exercises!
So, I want to send a HUGE thank you to each and every one of you! As much as I love “you guys” though, I hope you won’t be offended if we now see one another at some other Hiram establishment in the future! (Target, Wal-Mart, or a restaurant would be nice!)
Please take care and God Bless You! I’ll miss you!